Frequently Asked Questions
Have questions? We have answers.
Orders & Shipping
When will my order ship?
When will my order ship?
Orders are processed within 3–5 business days. Each candle is fixed with care, so we don’t rush the magic. You’ll receive tracking info as soon as your order is on its way.
Do you ship internationally?
Do you ship internationally?
At this time, Geechee Mama ships only within the United States.
How do I qualify for “First Order Ships Free”?
How do I qualify for “First Order Ships Free”?
Sign up for our newsletter, Join the Circle, and your first candle ships free (U.S. only).
Products & Ritual Use
Are Geechee Mama candles just for decoration?
Are Geechee Mama candles just for decoration?
No. These are working tools, hand fixed for ritual use. They’re designed for protection, love, prosperity, and more.
How do I use my candle?
How do I use my candle?
Each candle comes ready to work. Light it with clear intention. You may pray, meditate, or call on ancestors as you burn. For specific timing, check our guide on astrological correspondences.
Are your products safe?
Are your products safe?
Always burn candles on a heat safe surface and never leave them unattended. Our oils and herbs are spiritual curios, not cosmetics - do not ingest and patch test before if applied directly to skin.
Returns & Refunds
What if my candle arrives damaged?
What if my candle arrives damaged?
Email us within 7 days of delivery at info@geecheemama.com with photos. We’ll replace or refund your item.
Do you accept returns?
Do you accept returns?
No. Because these are handmade ritual products, all sales are final.
The Brand
What makes Geechee Mama different?
What makes Geechee Mama different?
Every product is crafted with ancestral timing, numerology, and prayer. This is lineage, made manifest.
Do I need to be part of the Gullah Geechee community to use your products?
Do I need to be part of the Gullah Geechee community to use your products?
No. Spirit meets whoever calls. These tools are made for anyone seeking protection, love, prosperity, and alignment - with respect for the tradition.
Still have questions? Reach out at info@geecheemama.com. Every message is read with care.
