Track Your Order
Want to know where your Geechee Mama order is? We've got you covered.
Check Your Order Status
Once your order ships, you'll receive a tracking number via email. You can use that tracking number to see exactly where your package is and when it will arrive.
To track your order:
- Check your email for your shipping confirmation (it comes from geecheemama.com)
- Click the tracking link in the email, or copy and paste the tracking number into your carrier's website
- View real-time updates on your package's journey to you
View Your Order History
You can also check your order status anytime by logging into your account:
Once logged in, you'll see all your orders, tracking information, and order history in one place.
When Will My Order Ship?
Most orders ship within 2-3 business days. Because each product is fixed by hand in small batches, some items may require additional preparation time. You'll receive an email with tracking information as soon as your order ships.
Need Help?
If you haven't received a tracking number within 3 business days, or if you have questions about your order, contact us and we'll help you out.
Added Shipping Protection?
If your package is lost, damaged, or stolen in transit and you purchased shipping protection, you can file a claim here.